Mr. Usen Effiong was appointed as an Executive Director of the Bank in May 2022. He currently oversees the Corporate Services and Commercial Directorate where his responsibilities include supervision of the operations of the Management Services Division (Human Resources, Security and Administration & Procurement Departments) and the Bank’s Subsidiaries.
Prior to joining the Bank, Mr. Usen Effiong served as Deputy Director in Branch Operations Department, Central Bank of Nigeria; overseeing the Service Delivery Division.
Mr. Effiong has over thirty two (32) years’ work experience in Central Bank of Nigeria, out of which 20 years were in core HR functions of Performance Management, Workforce Planning, Talent Management, Change Management, Continuous Improvement and HR Transformation.
He led the team that successfully implemented the Automation of Promotion Examination process in the Central Bank of Nigeria. He was the Best Staff of Human Resources Department for 2003 and a member of Project EAGLES Communication & Culture Change Team.
Mr. Usen Effiong is passionate about value creation in business and enabling dynamic and customer focused work environment.
He holds a Bachelor of Science (Hons) Degree in Agricultural Economics from University of Calabar and a Master’s Degree (M.Sc.) in Agricultural Economics from University of Ibadan.
He is an Honorary Senior Member of the Chartered Institute of Bankers of Nigeria (CIBN), Full Member of Chartered Institute of Personnel Management (CIPM), Member of Nigerian Institute of Management (NIM), a Certified Talent Acquisition Professional (CTAP),and a Strategic Workforce Planner of the Human Capital Institute (SWP).